Return policy
No Returns for "Change of Mind": All items are sold on a "Final Sale" basis; returns or exchanges due to a change of mind are not accepted.
- Coverage for Shipping Damage and Major Defects:
In accordance with statutory consumer guarantees under the Australian Consumer Law (ACL), if an item is damaged during transit or has a major manufacturing defect, please contact puffgoods.co@gmail.com with supporting evidence within 72 hours of receipt. Upon verification, we will provide a brand-new replacement at no additional cost to you.